Customer Success Story: Streamlining Supplier Invoice Processing for a Growing Gaming Company
Customer :
A fast-growing gaming platform with a robust user base and an expanding team of developers.
Challenges :
As the company experienced significant growth, their finance team struggled with inefficiencies in supplier invoice processing. These invoices, typically for third-party developers and contractors, were manually tracked using Excel spreadsheets and other isolated data sources. The manual process was slow, prone to errors, and difficult to scale as the number of invoices increased.
With the growth in demand for new game development and frequent updates, the finance team quickly realized that the current process could no longer support their operational needs. The result was delayed payments to developers, increased risk of errors, and a bottleneck in financial workflows that slowed down their ability to keep up with project timelines.
Solution :
The company turned to Workday Adaptive Planning to resolve these challenges. By integrating multiple data sources—including the manual Excel files, third-party systems, and Workday Financials—into Workday Adaptive, we created a seamless flow of data that automatically calculated supplier invoices.
Workday Adaptive served as the calculation engine, pulling in data from the various sources, and used its robust planning capabilities to perform the necessary computations. Once the invoices were generated, the results were outputted back into Workday Financials, which automated the processing and ensured that all supplier payments were handled efficiently.
The integration allowed the finance team to move from a cumbersome, error-prone manual process to a streamlined, automated one. Workday Adaptive became the central hub for managing invoice calculations, which connected seamlessly to Workday Financials for final processing.
Results :
The solution delivered substantial improvements in invoice processing times. With Workday Adaptive Planning automating the generation of supplier invoices, the finance team was able to reduce invoice processing time by more than 50%, freeing up valuable time and resources. The automated workflow minimized errors, improving accuracy and reducing manual oversight.
The company now has a fully integrated financial process, allowing them to scale as their operations expand. The improved efficiency means faster payments to developers, better relationships with external partners, and more time for the finance team to focus on higher-value activities like strategic planning and financial analysis.
In addition, the ability to leverage real-time data from Workday Financials and third-party sources has enabled the company to make more data-driven decisions and improve financial visibility.
Conclusion :
By implementing Workday Adaptive Planning, this rapidly growing gaming company not only solved their immediate challenges with invoice processing but also set themselves up for continued growth and financial efficiency. Through a collaborative partnership, Workday Adaptive helped them transform their financial processes and scale efficiently, all while ensuring that developers were paid on time—boosting operational productivity and driving value across the business.
